Privacy & Cookie Policy


This privacy policy sets out how Pension Advice Specialists Limited uses and protects any information that you give to us. Pension Advice Specialists is committed to ensuring that your privacy is protected. Should we ask you to provide certain information from which you can be identified, then you can be assured that it will only be used in accordance with the Data Protection Policy.

Pension Advice Specialists may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. 


How we use cookies

Our site uses cookies to distinguish you from other users on the site. Cookies help us improve your experience when you browse our site, especially when you revisit it.

A cookie is a small file of letters and numbers that our site stores from your device, for example your computer, laptop, tablet or mobile phone. For further information on cookies you can visit: 

We may use the following cookies on this site:

“Analytical / Performance” cookies – These cookies record your visit to our site, the pages you have visited and the links you have followed. This helps us to improve the way our site works in an informed way, for example, by ensuring that users are finding what they are looking for easily.

“Session” Cookies – We use a session cookie to remember your log-in for you and offer you secure services. These we deem strictly necessary for the working of the website. If these are disabled, then various functionality on the site will be unavailable. More information on session cookies and what they are used for can be found at

“External web services” essential cookies – We occasionally use a number of external web services on the site, mostly to display content within our web pages, e.g. LinkedIn.

You can block other cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

If you wish to restrict, block or delete cookies from our website – or any other website – you can use your browser to do this. Each browser is different so check the ‘Help’ menu of your particular browser to learn how to change your cookie preferences.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over any other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you. If you would like a copy of the information held on you please contact us.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.